As I look at the present-day recession in Japanese economy, I am concerned deeply not about the recession itself, but about the lack of spirituality which seams to have caused it. This spirituality includes morals, a public spirit, a sense of justice and kindness and love between people.
We have lost these things, and I believe that this has created condition in the Japanese economy today.

Before we consider how to recover a healthy economy we should first think about to recover a right spirit.
Under these circumstances, I believe that, once again, we need to consider the reason we exist our mission and the purpose for which our companies were founded.　Not only company but as individual persons we should seek answers to our own questions as to what we are living for and what we are working for.

The spirit of the business man, such as “if the customer’s happy, then I am happy too,” and “what the customer thinks is what I think.”

The former implies that our priority is to please customers and to be helpful to them by putting ourselves in their shoes. When we do that we are able to make a profit. The idea that the customer comes first relates to the latter saying “what the customer thinks is what I think.”
This spirit of business is somehow gone now.

“Three partners must agree” It means that the seller, buyer and society must be all satisfied.
“Profit always follows righteous deeds.”

When a company is founded there are should be a certain set of ideals that the founder has in mind and holds to.
The group that has contact with customers on the “front line” of sales has to be the most important people in company. This group also has information on all customers and connections, more so than any other group in the company. The customers come out on top and so do the people on the sales front who have direct contact with them. “Inverted Pyramid”, they are on the front line and sustain the company. Followed a principle in my life and that is “Service and Sacrifice” or “serving others” and also along with this principle, desired with all my heart to be a good servant. “The spirit of service”.
With the spirit of service, you can respect people’s right, understand them and serve them. Our Japanese hearts have inherited this from distant ancestors.

“It is more blessed to give them to receive” we should determine to enjoy giving rather than receiving in our business dealings. This idea impressed us as we talked.